Privacy policy

Draft. This policy covers our website and the CENTERLINE app while it's in testing. We'll have it reviewed before the app launches. Last updated 7 November 2026.

CENTERLINE is run by Callum Wait, a sole trader in Victoria, Australia (ABN 78 696 343 767). We call ourselves "we" or "us". Contact: support@centerlineequestrian.com, or the "Help us out" form in the app.

This website

• Waitlist: your email, first name if you give it, country, and (if you came from a club QR code) your club's code. We use it only to tell you about the app launch and your club's offer.
• Contact form: your name, email and message, used only to reply to you.
• Club sign-ups and test submissions: what you type into those forms, used as each form explains.
• No cookies or advertising trackers. Our fonts are stored on our own site. The site is hosted by Cloudflare, which handles basic technical data (such as IP addresses) to deliver pages and block attacks.
• Form entries are stored in our database with Supabase, hosted in Sydney, Australia. The forms can only add entries; nobody can read them back from the website.

The app

Almost everything you do in the app stays on your phone, and we can't see it: your horse's details, your settings, lessons you build, your score diary, and any photo of a test sheet you have the app read (it's read on the phone and never uploaded). Deleting the app deletes all of it.

• Feedback: when you send a note through "Help us out", we receive what you wrote, the kind of note, whether you're on the free or a paid tier, iPhone or Android, the time, and your email only if you type it in so we can reply.
• Microphone: if you turn on voice commands, the app listens for a few words such as "next" and "repeat". Where your phone supports it, this is recognised on the phone itself; otherwise Apple's or Google's speech service handles it under their own privacy policy. We never receive or store your voice.
• Purchases: when paid memberships open, Apple or Google handles payment. We see only whether you have a membership, never your card details.
• Accounts and sync aren't in the app yet. If we add them, we'll update this policy and tell you in the app first.
• No advertising, tracking or analytics tools.

Why we use it

To run the website and app, to make your CENTERLINE report, to run competitions, to answer you, and to improve the service. We use your submission to test how accurate our scoring software is, only if you ticked that box. We never use it to train the software.

Who we share it with

Only the service providers that run CENTERLINE for us (for example, Supabase for database hosting in Sydney, Cloudflare for the website, Apple and Google for purchases, and email delivery). For competitions, the judges see your ride and your rider name. The public sees you only if you ticked to be shown. We never sell your data.

Overseas

Some providers may handle data outside Australia. We pick providers with strong security.

Children

You must be 13 or older to make an account. If you're under 16, a parent should join the waitlist for you. If you're under 18, a parent or guardian must agree before you send a video or enter a competition.

Your rights

You can ask to see, fix or delete your data at any time by emailing support@centerlineequestrian.com, or through "Help us out" in the app. You can leave the waitlist by replying "unsubscribe" to any email from us. If you live in the EU or UK, you also have rights under the GDPR, including to object and to complain to your local regulator. In Australia, you can complain to the OAIC.

How long we keep it

Waitlist details: until the app launches and for a year after, or until you unsubscribe. App data: for as long as you have an account. Submissions are kept until you withdraw them. After you delete your account, we delete your data within 30 days. Billing records are the exception and are kept as tax law requires.

Changes

We'll update the date above, and tell you in the app before any important change.